About

BROOKVALE HEALTHCARE

Our Vision

To be the leading provider of choice for Nursing and Residential Care within Hampshire and Essex.

Our Mission Statement

We are a successful family run business and we specialise in providing high quality nursing and residential care for the elderly. We are driven by the simple statement, which also happens to be our care philosophy – Where People Matter. Whilst we ensure that the needs of our residents are and remain our foremost priority, our care philosophy encompasses everyone who is a part of the Brookvale Healthcare family; this includes our staff, the families of our residents as well as stakeholders in our business. We believe our decisive focus on people is what allows all of our care homes to feel like your very own safe haven, and a home away from home.

OUR CORE VALUES

We are proud to have remained a successful family run business for over 30 years. Our family values run deep in the veins of every home in the Brookvale Healthcare Group. Our secret? Simple. We stay true to our ethos by practicing our core values daily. It’s second nature to us.

Family Values

We support and protect each other; we nurture our strengths and always act with kindness and integrity in line with our care philosophy.

Respect

We appreciate and embrace diversity of people, cultures and views when it comes to both our residents and our staff.

Dedication

We commit to providing the highest quality of care for our residents and we strive for excellence in everything that we do.

Teamwork

Our ethos breeds cohesiveness at all levels. We want to ensure that our residents are in a comfortable and safe environment.

Passion

We are passionate about what we do. We love to care and do so with plenty of enthusiasm and zeal.

OUR AIMS & OBJECTIVES

To continue to deliver a high standard of person-centred care within our Homes
To maintain our Corporate Social Responsibility by continuing to donate 2.5% of our post tax profits to a UK Registered Charity
To become paper free by the end of 2023, which will be aided by the successful implementation of an electronic care planning system and rota management system.
To be an environmentally friendly organisation by reducing energy costs by 10% by the end of 2023
To have recognition at the annual Hampshire Care Awards with a minimum of three nominations every year
Working with local commissioners to promote value-based work practices across all the Homes
Working in partnership with the local authority to trial and implement new initiatives before being introduced to the wider market.
Continual research in new and innovative ways to promote positive healthcare for our residents
Embed a culture of good health and well-being in our staff
Investment into training and development so that staff can reach their full potential

TYPES OF CARE OFFERED

Nursing Care

Nursing Homes provide all the facilities of a Residential Care Home with one main difference. Nursing Homes have Registered Nurses in 24 hour attendance to offer more specialist nursing intervention to those residents requiring it. This involves clinical care that can allow people with complex conditions and care needs to be safely supported

Palliative and Terminal Care

This type of care refers to people who are terminally and/or severely ill. This type of compassionate care focuses on ensuring the individual is comfortable and free from pain. This approach extends to dealing with friends and family in times of bereavement and grief. These services are offered in our Nursing Homes and many of the staff in our Residential Homes have been trained in this field as well.

Dementia Care

Many of our homes cater for residents suffering from dementia related illnesses such as Alzheimer’s disease. Our staff have been trained to manage such conditions and our environments adapted to meet the needs of residents suffering from these illnesses. Dementia Care is offered in both our Nursing Homes and Residential Care Homes. You should view our individual care home web pages to see if they offer dementia care facilities.

Residential Care

Residential Care Homes provide accommodation, meals, laundry services, and personal care to residents (assistance with washing, bathing, toileting, etc). This is ideal for those who are not able to cope at home or would appreciate the social network and support that our care facilities provide. The minimum age for admission is 65; however, some homes may admit residents younger than that. Check with the individual home to see if it is registered to do so.

Respite Care

Respite Care refers to short term care, quite often for 1 – 4 weeks. This type of care often allows primary care givers to have a break or assures that care is given whilst there is no care giver available. Some of our homes have dedicated respite rooms whilst others will offer it if a room is vacant. This service is offered in both our Nursing Homes and our Residential Homes.

GROUP ACCOMPLISHMENTS

Positive Inspection Reports

Our group maintains a very open and transparent relationship with all the statutory authorities involved in Social Care. Our standards of care have led to our consistent positive inspection reports from the CQC Care Quality Commission. Please go to our individual home pages to access and read their latest inspection report.

Individual Accolades

Within the Brookvale environment many members of our staff team have made significant individual accomplishments. These individual accomplishments range from achieving personal goals such as the completion of NVQs and other such courses to recognition from external bodies. Our staff have been formally recognized by a number of external organizations. Please check the news section to read news releases on individual accomplishments.

The Next Steps

To discuss you care requirements further call us
or even better visit one of our sites for a cup of coffee and a friendly chat

Enquire Care homes