About

OUR HISTORY

2020 is our 35th year and is another milestone in the history of Brookvale Healthcare where we continue to go from strength to strength.

Over the years, our group has slowly grown to today include 9 Care Homes and over 300 beds across the South Coast of England in Hampshire and Essex.

Brookvale Healthcare was formed over 30 years ago with the purchase and establishment of Brookvale House in Southampton, Hampshire.

Where People Matter is more than just a tag line. It is an ethos upon which our entire organisation is built. At Brookvale Healthcare, people matter most, whether they be our residents, their families, or our staff. This focus on people, treating them with care, compassion and kindness is what allows all our care homes to feel like your home.

Each home upon acquisition by Brookvale Healthcare has undergone an evaluative process to ensure it meets standards acceptable to our organisation.

With over 30 years experience delivering care at the highest level both compassionately and technologically, Brookvale Healthcare is a leader in providing care for older people in Hampshire. Within our care homes, we are able to support people needing just a little TLC to those who require much more intensive support because of their physical needs, mental health needs, or because they are now requiring palliative care.

In late 2006, Brookvale Healthcare joined the Hampshire Care Association. In 2015, Mr Taki Jaffer was elected to its executive committee.

The HCA works diligently to promote the interests of the care sector in Hampshire and Brookvale Healthcare is very proud to be amongst its active supporters. Since 2018 Brookvale Healthcare have been working with Hampshire County Council to improve the state of healthcare within the county and trial new initiatives being introduced within our Homes first.

OUR AIMS & OBJECTIVES
  • To continue to deliver a high standard of person centred care within our Homes
  • To maintain our Corporate Social Responsibility by continuing to donate 2.5% of our post tax profits to a UK Registered Charity
  • To become paper free within the next 3 years, which will be aided by the successful implementation of an electronic care planning system and rota management system.
  • To be an environmentally friendly organisation by reducing energy costs by 10% over the next three years
  • To have recognition at the annual Hampshire Care Awards with a minimum of three nominations every year
  • Working with local commissioners to promote value-based work practices across all the Homes
  • Working in partnership with the local authority to trial and implement new initiatives before being introduced to the wider market.
  • Continual research in new and innovative ways to promote positive healthcare for our residents
  • Embed a culture of good health and well-being in our staff
  • Investment into training and development so that staff can reach their full potential
TYPES OF CARE OFFERED

Nursing Care

Nursing Homes provide all the facilities of a Residential Care Home with one main difference. Nursing Homes have Registered Nurses in 24 hour attendance to offer more specialist nursing intervention to those residents requiring it. This involves clinical care that can allow people with complex conditions and care needs to be safely supported

Palliative and Terminal Care

This type of care refers to people who are terminally and/or severely ill. This type of compassionate care focuses on ensuring the individual is comfortable and free from pain. This approach extends to dealing with friends and family in times of bereavement and grief. These services are offered in our Nursing Homes and many of the staff in our Residential Homes have been trained in this field as well.

Dementia Care

Many of our homes cater for residents suffering from dementia related illnesses such as Alzheimer’s disease. Our staff have been trained to manage such conditions and our environments adapted to meet the needs of residents suffering from these illnesses. Dementia Care is offered in both our Nursing Homes and Residential Care Homes. You should view our individual care home web pages to see if they offer dementia care facilities.

Residential Care

Residential Care Homes provide accommodation, meals, laundry services, and personal care to residents (assistance with washing, bathing, toileting, etc). This is ideal for those who are not able to cope at home or would appreciate the social network and support that our care facilities provide. The minimum age for admission is 65; however, some homes may admit residents younger than that. Check with the individual home to see if it is registered to do so.

Respite Care

Respite Care refers to short term care, quite often for 1 – 4 weeks. This type of care often allows primary care givers to have a break or assures that care is given whilst there is no care giver available. Some of our homes have dedicated respite rooms whilst others will offer it if a room is vacant. This service is offered in both our Nursing Homes and our Residential Homes.

GROUP ACCOMPLISHMENTS

Positive Inspection Reports

Our group maintains a very open and transparent relationship with all the statutory authorities involved in Social Care. Our standards of care have led to our consistent positive inspection reports from the CQC Care Quality Commission. Please go to our individual home pages to access and read their latest inspection report.

Individual Accolades

Within the Brookvale environment many members of our staff team have made significant individual accomplishments. These individual accomplishments range from achieving personal goals such as the completion of NVQs and other such courses to recognition from external bodies. Our staff have been formally recognized by a number of external organizations. Please check the news section to read news releases on individual accomplishments.

The Next Steps

To discuss you care requirements further call us
or even better visit one of our sites for a cup of coffee and a friendly chat

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