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Brookvale House

Size and Category of Care

35 residents in the residential care category

Location 

Brookvale House is located in the heart of Southampton just off Portswood High Street.  Its high street location enables our residents to have access to high street amenities such as banks, post office, clothing shops, and corner stores.

Specialist Care Provided 

The staff are well trained in caring for residents with dementia

Facilities at the Home

Brookvale House has recently undergone a significant building and refurbishment program.  This program has resulted in the building of a new conservatory overlooking the gardens that is used as a very spacious and peaceful dining room.  The home has benefited from additional lounge areas being created that allow residents to spend time in a variety of social and quiet areas. It also allows areas of privacy outside of a resident’s bedroom where they can have a nice quiet conversation over tea with their visitors.

The home has 33 single bedrooms and onr double bedroom, many with en-suite facilities. Each bedroom has individually controlled heating and access to television points and telephone extensions should residents want these facilities for themselves.  

Distinguishing Characteristics of the Home 

Brookvale House has a long standing reputation in the local community for being one of the best providers of residential care services in Southampton.  Brookvale Healthcare has been a very important part of that tradition for the past 20 years.  Over those years the home has nurtured many professional relationships which our residents now benefit from.

The home has a very warm friendly nucleus of care staff that have been at the home for a considerable amount of time.  This enhances the family atmosphere that is so commonly pointed out by visitors coming to the home.

Recommendation

I was very worried initially about choosing the right care home for my mother, but right from the first visit I was impressed by Brookvale House. The residents looked happy and contented and the staff really seemed to care about them. I was happy for my mother to move in and my opinion of the home has not changed. The staff are great and they care about me and the family, as well as my mother who is now very contented. I am happy that she is being looked after well and is safe.

Submitted by Christine R (Daughter of Resident/Service User) on Thursday 30 October 2014. Review relates to October 2014

Brookvale House

Brookvale House
4 Brookvale Road
Portswood 
Southampton
Hampshire
SO17 1QL

Care Manager : Kerry Colbourne 
Tel: 02380 322541 
Fax: 02380 552768
Email: Brookvale House

To see our photos, activities and to recommend us click here.

      Current rating on

    www.carehome.co.uk

          9.4 out of 10