Our philosophy is to offer our residents an opportunity to enhance their quality of life by providing a safe, manageable, and comfortable home environment with plenty of support and stimulation. We ensure at all times that our residents are involved in all discussions concerning their lives unless there are demonstrable reasons why this is not possible.
TYPES OF CARE OFFERED
The UK remains in the delay phase of tracing coronavirus cases to prevent it spreading in the community. Brookvale Healthcare are committed to ensuring that we keep all our residents and staff as safe as possible and as a preventative measure we are now closed to all visitors, including family members and friends, to our care homes until further notice.
We have not taken this decision lightly, and appreciate that this may cause some discomfort, but feel that this is a necessary step to take. If there is a situation that requires a visit we would ask that you discuss this with the Registered Manager of the Care Home or the Senior in Charge to ensure that the appropriate precautionary measures are taken to limit any potential risk. Our staff will do all they can to ensure that life in our services remains as comfortable and sociable as possible.
We would really appreciate your support with these measures, and please be reassured that we are closely following and complying with the Public Health authorities to ensure that we keep our residents and patients safe, and that our staff are supported to continue to deliver great care.
If you have any questions please do not hesitate to contact the Registered Manager at the Home by phone or by email, the contact details can be found at the following link
Thank you in advance for your patience and co-operation.